Privacy policy

Vacherin ("us", "we", or "our") operates the http://www.vacherin.com website (the "Service").

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our service and the choices you have associated with that data.

Unless otherwise defined in this privacy policy, terms used in this privacy policy have the same meanings as in our terms and conditions, accessible from http://www.vacherin.com


Definitions

Personal data
Personal data means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural.

Usage data
Usage data is data collected automatically either generated by the use of the service or from the service infrastructure itself (for example, the duration of a page visit).

Cookies
Cookies are small pieces of data stored on a user’s device.

Data controller
Data controller means a person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed.

For the purpose of this privacy policy, we are a data controller of your data.

Data processor (or service providers)
Data processor (or service provider) means any person (other than an employee of the data controller) who processes the data on behalf of the data controller.

We may use the services of various service providers in order to process your data more effectively.

Data subject
Data subject is any natural person who is the subject of personal data.

User
The user is the individual using our service. The user corresponds to the data subject, who is the subject of personal data.

Information collection and use
We collect several different types of information for various purposes to provide and improve our service to you.


User consent

Personal and usage data are collected from you after your consent (opt-in) has been obtained by ticking the appropriate box when requested to do so.

Types of data collected
Personal data
While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("personal data"). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Cookies and usage data

We may use your personal data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

Usage data
We may also collect information how the service is accessed and used ("usage data"). This usage data may include information such as your computer's internet protocol address (e.g. IP address), browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.


Tracking & cookies data

Our website uses cookies to distinguish you from other users of our website.

This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

We may use the following cookies:

Strictly necessary cookies.
These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

Analytical/performance cookies.
These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.


Use of data

Vacherin uses the collected data for various purposes:

  • To provide and maintain our service
  • To notify you about changes to our service
  • To allow you to participate in interactive features of our service when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our service
  • To monitor the usage of our service
  • To detect, prevent and address technical issues
  • To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information

Retention of data

Vacherin will retain your personal data only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Vacherin will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods.


Transfer of data

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside Monaco and choose to provide information to us, please note that we transfer the data, including personal data, to Monaco and process it there.

Your consent to this privacy policy followed by your submission of such information represents your agreement to that transfer.

Vacherin will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy and no transfer of your personal data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.


Disclosure of data

Disclosure for law enforcement
Under certain circumstances, Vacherin may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal requirements
Vacherin may disclose your personal data in the good faith belief that such action is necessary to:

* To comply with a legal obligation
* To protect and defend the rights or property of Vacherin
* To prevent or investigate possible wrongdoing in connection with the service
* To protect the personal safety of users of the service or the public
* To protect against legal liability


Security of data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your
personal data, we cannot guarantee its absolute security.


Your rights

Pursuant to modified Law No. 1,165 of 23 December 1993, you may contact us at the following address in order to:

  • Access and receive a copy of the personal data we hold about you.
  • Rectify any personal data held about you that is inaccurate.
  • Request the deletion of personal data held about you.

 

Vacherin

(CH&CO Group)
2nd floor
Lynton House
Tavistock Square
London
WC1H 9LT
taste@vacherin.com 

 

 

Whenever made possible, you can also update your personal data directly within your account settings section. If you are unable to change your personal data, please contact us to make the required changes.

If you wish to be informed what personal data we hold about you and if you want it to be removed from our systems, please contact us.

You have the right to data portability for the information you provide to Vacherin. You can request to obtain a copy of your personal data in a commonly used electronic format so that you can manage and move it.

Please note that we may ask you to verify your identity before responding to such requests.


Service providers

We may employ third party companies and individuals to facilitate our service ("service providers"), to provide the service on our behalf, to perform service-related services or to assist us in analysing how our service is used.

These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics
We may use third-party service providers to monitor and analyse the use of our service.

  • Google Analytics

Google analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.

You can opt-out of having made your activity on the service available to Google analytics by installing the Google analytics opt-out browser add-on. The add-on prevents the Google analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google privacy & terms web page:
<http://www.google.com/intl/en/policies/privacy/>


Links to other sites

Our service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.


Children's privacy

Our service does not address anyone under the age of 16 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your children has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.


Changes to this privacy policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page.

We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "effective date" at the top of this privacy policy.

You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.


Contact us

If you have any questions about this privacy policy, please contact us: