entrée: your welcome


We open the doors to a reception and concierge experience that goes beyond the warmest of welcomes. We create first impressions that last.

Our teams anticipate and care for our guests’ every need, and we work as an extension of your own team to ensure a seamless experience.

Our entrée team is led by Natalie Joyce, our front of house services expert. Natalie’s background is in five-star hotels in London, the USA and Canada and she brings a wealth of experience, a passion for excellence and plenty of polish and glamour to our reception services. Our clients entrust Natalie with their service development, training and innovation.

We manage all front of house services for our clients, including

Main Desk | Hospitality Desk | Room Reservations | Switchboard | Concierge Services | Help Desk