We open the doors to a reception and concierge experience that goes beyond the warmest of welcomes. We create first impressions that last.

Our teams anticipate and care for our guests’ every need, and we work as an extension of your own team to ensure a seamless experience.

Our entrée team is led by Alice Barrett, our front of house services expert. Alice’s background is in five star cruise ships, followed by 5 years as a senior operator with one of the City’s largest reception & front of house specialists. She brings a wealth of experience, a passion for excellence and plenty of polish to our reception services. Our clients trust Alice with their service development, training and innovation.

We manage all front of house services for our clients, including

Main Desk | Hospitality Desk | Room Reservations | Switchboard | Concierge Services | Help Desk